Team Leader - Box Office Services
Job No:
7321025
Location:
Bendigo
- Part time (0.2 FTE), Temporary to December 2026
- Band 5, Starting salary $78,811 plus superannuation
Click here to view the Position Description
The role
As our Team Leader – Box Office Services you will oversee ticket sales, customer service, and patron database management for our five venues: Ulumbarra Theatre, The Capital, Engine Room, Dudley House, and the Bendigo Town Hall.
Responsibilities in this varied role include managing customer interactions, coordinating performances and events, improving the ticketing system, supervising Box Office staff, providing accurate information to customers, participating in State networks, and ensuring accurate box office reconciliation.
This role is located at The Capital Theatre and is part time, with the required hours being Monday 9:30am – 1:30pm and Wednesday 9:30am – 1:06pm.
About You
To be successful in this role, you will have:
- a customer service focus with excellent communication and interpersonal skills
- leadership skills and/or experience
- experience in box office management, events, or a related field and be familiar with ticketing systems
- be detail-oriented, organised, and able to manage multiple tasks and priorities efficiently, with a proactive approach to problem-solving
A satisfactory Police Record Check and Working with Children Check is required for this position.
Contact
If you require any further information regarding this position, please contact Trisch Roberts, Audience Services Supervisor on 0438 303 916.
Apply
Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by Monday 3 November 2025.
