Ticketing Officer

Job No: 12890726
Location: Bendigo

  • Part time (0.57 FTE), Ongoing
  • Band 3, Starting salary $66,295 (pro rata) plus superannuation

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel. 

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney. 

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

Bendigo Venues & Events create exceptional experiences for audiences across our iconic venues and events. We're seeking two customer-focused Ticketing Officers to join our team and help deliver friendly, efficient and professional service to patrons.

In this customer-focused role, you'll assist with ticket sales, bookings and enquiries across phone, email and face-to-face channels. You'll also provide box office administrative support, maintain accurate records and process transactions with a high degree of accuracy and attention to detail.

Working as part of a supportive team, you'll play an important role in helping audiences access and enjoy the diverse range of events and performances delivered by Bendigo Venues & Events.

The ticket counter is located at The Capital and is open 10am to 2pm, Monday to Friday. Ticketing Officers work a part time set four-day weekly roster, with duties performed both during and outside counter opening hours.

About You

You are a friendly and organised customer service professional who enjoys helping people and delivering a positive experience. Experience in ticketing, administration, retail, hospitality or a similar customer-facing environment will be highly regarded.

You have strong communication skills, a keen eye for detail and confidence using computer systems. You're comfortable handling transactions, managing multiple tasks and working collaboratively as part of a team.

Reliable, adaptable and customer-focused, you take pride in providing accurate information and professional service to every customer interaction.

Thess part-time roles require availability to work a set four-day-per-week roster, generally between 9am and 4pm, Monday to Friday.

This role requires a satisfactory police records check.

Benefits

  • Annual salary increases | 17.5% annual leave loading | Fitness Passport
  • Part time positions | Achieve work/life balance
  • Paid parental leave | Purchased leave | Support our community
  • Access to a range of mental health and wellbeing supportive initiatives

Visit our Employee Benefits website for more of our benefits.

Position Description

Click here to view the Position Description

Click here for further information on the detailed position demands (this document provides further details on the physical and psychological requirements of the position which have been outlined in the table in the position description)

Contact

If you require any further information regarding this position, please contact Madison Tuohey-Cole, Audience Services Supervisor, 5434 6368.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by 11pm, Thursday 6 August 2026.

Apply Now
Apply with SEEK
Allows you to pre-fill the application using your SEEK profile information and resumé

Privacy Acknowledgment

The Greater Bendigo City Council (City) is a body corporate constituted as a municipal Council under the Local Government Act 2020. The City handles all personal information it collects in accordance with the Privacy and Data Protection Act 2014 (Vic) and our Privacy Policy - available here https://www.bendigo.vic.gov.au/About/Document-Library/privacy-policy-pdf.


Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions

Source Selection / Documents upload

Where did you hear about this job? *


Maximum file size: 50MB

Cover letter (PDF or .doc file types only) *

Resume (PDF or .doc file types only) *

About City of Greater Bendigo

The City of Greater Bendigo is a proactive, flexible and dynamic employer, delivering more than 65 services to the community. The City is an equal opportunity employer, supportive of flexible working arrangements and encourage applications from Aboriginal and Torres Strait Islander people, people of diverse cultural and religious backgrounds, gender identities, sexual orientations, people returning to the workforce and of all ages and abilities.

The City has zero-tolerance of child abuse. The City will create and maintain a child safe Organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all Individuals.